Privacy Policy

Entrorent ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental booking services on the Entrorent website (the "Platform") or contact us.

1. Contact Information

If you have any questions or concerns about this policy or our data practices, please contact us:

• Company Name: Entrorent

• Phone Number: +1-888-485-0727

• Email for Privacy Matters: support@entrorent.online

2. Information We Collect

We collect Personal Information (data that identifies or can be used to identify you) to facilitate your car rental booking.

A. Information You Provide Directly

This includes information you provide when making a reservation, creating an account, or contacting customer support:

Category of Personal InformationExamples of Data CollectedPurpose of CollectionIdentity & Contact DataFull Name(s) of main and additional driver(s), Email Address, Phone Number, Home Address, Nationality, Date of Birth.Booking completion, confirmation, and customer service.Travel & Rental DataPick-up/Drop-off locations, Dates and Times, Vehicle Preference, Flight Numbers, Special Requests.Fulfilling the car rental service and processing your reservation.Payment DataCredit/Debit Card details (processed securely by a third-party gateway), Billing Address. Note: Entrorent does not store full payment card details.Processing pre-payments or deposits for the booking.Licensing & ID DataDriver’s License details (Number, Issue/Expiry Date), Passport details (if required by the Supplier).Verifying driver eligibility and compliance with rental agency and legal requirements.

B. Information Collected Automatically

When you visit our website, we may collect certain information automatically:

Category of Technical DataExamples of Data CollectedPurpose of CollectionUsage DataIP address, browser type and version, operating system, pages viewed, time spent on pages, referral source, search terms.Analyzing website performance, security, and improving user experience.Tracking DataCookies and similar technologies (see Section 5).Personalizing content, analyzing trends, and for targeted advertising.

3. How We Use Your Information

We use the information we collect for the following purposes:

1. To Fulfill Your Booking: To process your reservation and transmit your required personal and rental information to the third-party Car Rental Supplier.

2. Customer Service: To respond to your inquiries, provide support, and manage your account.

3. Communication: To send you booking confirmations, updates, essential service announcements, and, if you opt-in, marketing and promotional materials.

4. Legal and Security: To detect and prevent fraud, resolve disputes, enforce our Terms and Conditions, and comply with all applicable legal obligations.

5. Service Improvement: To analyze usage trends, perform internal business analysis, and improve the functionality and content of our website and services.

4. Disclosure and Sharing of Your Information

We are a booking agent, and sharing your data is essential to providing the service. We only share your information with the following parties:

1. Car Rental Suppliers (Third-Party Service Providers): We are required to share your booking information (Identity, Contact, Travel, and Licensing data) with the specific Car Rental Supplier to enable them to process the rental and provide the vehicle. The use of your data by the Supplier is governed by their separate privacy policy.

2. Payment Processors: Your payment information is shared with secure, third-party payment gateways to complete transactions.

3. Service Providers: Third parties who perform functions on our behalf, such as website hosting, IT maintenance, marketing, analytics, and fraud detection.

4. Legal Authorities: If required by law, subpoena, or governmental request, we may disclose your information to law enforcement or governmental bodies.

We do not sell your Personal Information to third parties for monetary consideration.

5. Cookies and Tracking Technologies

We use cookies, which are small data files stored on your device, and similar tracking technologies (like web beacons) to collect and store information.

• Purpose: To remember your preferences, keep you logged in, analyze our traffic, and serve relevant advertisements.

• Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

6. Data Security and Retention

We implement commercially reasonable technical and organizational measures designed to protect your Personal Information from unauthorized access, loss, misuse, or alteration. However, no electronic storage or transmission over the Internet can be guaranteed to be 100% secure.

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights (U.S. Focus)

Depending on your state of residence, you may have specific rights regarding your Personal Information, including:

• Right to Access: The right to request a copy of the Personal Information we hold about you.

• Right to Deletion: The right to request the deletion of your Personal Information, subject to certain exceptions (e.g., to complete a transaction, comply with law).

• Right to Correct: The right to request the correction of inaccurate Personal Information.

• Right to Opt-Out of Sale/Sharing: As we do not sell your information for monetary value, this generally applies to the sharing of data for cross-context behavioral advertising.

To exercise any of these rights, please contact us at support@entrorent.online or call us at +1-888-485-0727.

8. International Data Transfers

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our service, you consent to the transfer of your information to the United States and to our third-party Suppliers/Service Providers located internationally.

9. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.